Privacy Notice

Liaison Financial Services Limited (trading as Liaison Group, “we,” “us,” or “our”), registered in England and Wales under company number 06426660, is committed to safeguarding your personal data and respecting your privacy.

As the data controller, we determine how and why your personal data is processed in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA 2018).

This Privacy Notice explains:

  • How we process and protect your data.
  • The purposes for processing your data.
  • Your rights under applicable data protection laws.

If you have questions or wish to exercise your rights, please contact us using the details below.

Contact Information

Data Protection Officer
Liaison Group
Market House
61 High Street
Tring
Hertfordshire
HP23 4AB

Email: Infogov@liaisongroup.com
Phone: 0845 603 9000

How and Why, We Process Your Data

We process the personal data you provide to us for the following purposes:

  1. Marketing and Communication:
    • To keep you informed about our products and services.
    • To assess the success of marketing campaigns, including engagement levels and website traffic.
    • Legal Basis: Processing is necessary for our legitimate interests under data protection laws.
  2. Data Processing and Security:
    • Your data is processed and stored securely using trusted, reputable cloud-based technology hosted in UK-based data centres.
    • This ensures the efficient and secure operation of our data processing systems.

How Long We Keep Your Data

We retain your personal data:

  • Until you unsubscribe or notify us that you no longer wish us to process it.
  • For up to 12 months after our last contact with you unless you request otherwise.

Your Rights

Under the UK GDPR and the Data Protection Act 2018, you have the following rights:

  1. Right to Object: You can object to the processing of your personal data.
  2. Right to Erasure (“Right to Be Forgotten”): You can request the deletion of your personal data.
  3. Right to Rectification: You can request corrections to inaccurate or incomplete personal data.
  4. Right to Restrict Processing: You can ask us to limit how we process your data.
  5. Right of Access (“Subject Access”): You can request a copy of the personal data we hold about you.

To exercise any of these rights, please contact us using the details provided above.

Cookies

Our website uses only essential cookies required for its operational performance. These cookies ensure the proper functioning of the site and are not used for marketing or tracking purposes.

Making a Complaint

We are committed to addressing your questions and resolving complaints promptly. Please contact us directly using the details above.

If you remain dissatisfied, you have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office (ICO):

Additional Information

  • Providing your personal data is not a statutory or contractual requirement.
  • You are not obligated to share your data with us.

Changes to This Privacy Notice

We may update this notice from time to time to reflect changes in our practices or legal obligations. Please check back on our website for the latest version.

Last reviewed November 2024.